Mazoon offers the following subscription plans. Every plan opens every creation tool; what changes is how many credits you get, how long a video or song may be, and the output quality. Learning Tools are included from Enhanced upwards.

A dearer plan spends more compute on the same request — larger images, more sampling steps, higher video resolution — so the same action costs more credits at a higher quality level.

One credit is one unit of AI work. The cost of an action depends on the quality level your plan runs at:

Credits included with a plan reset at each renewal and do not roll over.

Subscribers can buy additional credits at any time:

Top-ups are available on paid plans only. Top-up credits expire with the current plan period, and the plan's own length and quality limits apply to anything created with them.

New users receive 25 welcome credits, once, after phone verification. They never expire and are spent before anything else. No payment details are required and no subscription starts by itself.

We offer a 7-day money-back guarantee on all paid subscriptions. If you are not satisfied with Mazoon within 7 days of your first payment, contact us for a full refund. This guarantee applies to the first billing cycle only.

Subscriptions are billed in advance on a monthly or annual basis depending on your selected billing cycle. Your subscription will automatically renew at the end of each billing period unless cancelled before the renewal date.

Annual plans are billed as a single payment for the full year at a discounted rate.

You may cancel your subscription at any time from your Account Settings. Upon cancellation:

• Your access continues until the end of the current billing period
• Unused monthly credits expire at the end of the billing period
• Purchased top-up credits remain valid for their original 12-month period
• Your account reverts to the Free plan

Monthly plan credits reset at the start of each billing cycle and do not roll over. Unused monthly credits are forfeited. Top-up credits purchased separately are valid for 12 months and carry over regardless of plan changes.

We accept payment via major credit and debit cards (Visa, Mastercard, American Express) processed securely through Stripe. Mazoon does not store your card details — all payment information is handled directly by Stripe in compliance with PCI DSS standards.

Mazoon reserves the right to change subscription pricing. Existing subscribers will be notified at least 30 days before any price increase takes effect. Price changes do not affect the current billing period.

Beyond the 7-day money-back guarantee, refunds are handled on a case-by-case basis. Credit purchases are non-refundable once the credits have been used. Contact us at amrbakry@mazoonai.com for refund requests.

If a payment fails, we will attempt to process it up to 3 times over 7 days. During this period, your access may be temporarily restricted. If all attempts fail, your subscription will be cancelled and your account will revert to the Free plan.

Prices listed are exclusive of applicable taxes. Sales tax, VAT, or other taxes may be added to your invoice based on your location and local tax regulations.

If you believe you have been billed incorrectly, please contact us within 30 days of the charge. We will investigate and resolve billing disputes promptly. Chargebacks initiated without first contacting Mazoon may result in account suspension.

For billing questions or payment support:

amrbakry@mazoonai.com

Mazoon Inc., Delaware, USA